Our customers made these suggestions for improving batchdialer.com. Suggestions for improving batchdialer.com.

I am looking for an fully detailed hourly report. Not just the heat map but fully detailed KPI numbers by the hour.

Hello, it would be great if there is a way for us to customize the "Agent Report Dashboard." Some of the categories are not a priority for me and would love to ...

I just found out that total outbound calls by Agent can not be filtered in Batchdialer. This is a key performance metric that should be a default metric that is ...

I'm trying to get a day by day on a report, I see I can click "day" and export but when I change "day" to "4 weeks" it lists all 4 weeks on 1 line. I would like to ...

We want reps to have the ability to only see the recent inbound calls that they missed... not recent inbound call from ALL Agents.

Please include to not just filter the date, but also the time. We want to check the hourly call stats of agents. Thanks!

It would be better if we have an option to manually select the time coverage of the report instead of getting the data for the entire day as default